Refund Policy

1. Refund Process:

For information on refund, customers must contact our customer support team at [] or [tel: +1 (202) 841 9009]. Provide the order number, reason for the refund, and any supporting documentation. Our team will review the request and respond within 14 business days.

2. Non-Refundable Items:

Certain items or services may not be eligible for a refund.

3. Refund Methods:

Refunds will be processed using the original payment method. It may take 30 days for the refunded amount to reflect in the customer’s account.

Cancellation Policy

1. Cancellation Process:

To cancel an order or subscription, customers must contact our customer support team at [] or [tel: +1 (202) 841 9009]. Provide the order number and reason for cancellation. Our team will confirm the cancellation and provide further instructions if necessary.

2. Automatic Renewals:

Subscriptions may be set to automatically renew. Customers must cancel before the renewal date to avoid renewals. For yearly subscription, the customer has to buy a new one.

Billing Terms

1. Payment Methods:

We accept payments via Credit cards. All payments are processed securely, and customer information is handled in accordance with our privacy policy.

2. Billing Cycle:

Billing cycles vary depending on the product or service. The billing cycle will be clearly communicated at the time of purchase.

3. Late Payments:

Customers are responsible for making payments on time.

4. Disputed Charges:

If customers believe there is an error in the charges, they must contact our customer support team within 10 days of the transaction.

5. Changes to Billing Terms:

We reserve the right to update billing terms. Customers will be notified of any changes in advance.